One thing we push for when helping to reorganise and formalise testing & QA in teams is “testers are coaches”. Testers should coach the entire team to think and act with a testing first mindset. Read...
Remind your team: “all employees, regardless of where they sit in the organization, they are an instrumental part of the customer experience value chain”. Read...
A great article around why removing cross-team dependencies is how you unlock high performing teams: “Agile teams should be vertical and cross-functional. These should be end-to-end teams made up of all of the skills & roles required to deliver a feature...